{"id":29294,"date":"2025-11-15T12:22:39","date_gmt":"2025-11-15T12:22:39","guid":{"rendered":"https:\/\/superteniski.com\/?page_id=29294"},"modified":"2025-11-30T14:16:44","modified_gmt":"2025-11-30T14:16:44","slug":"%d0%be%d0%b1%d1%89%d0%b8-%d1%83%d1%81%d0%bb%d0%be%d0%b2%d0%b8%d1%8f","status":"publish","type":"page","link":"https:\/\/superteniski.com\/en\/%d0%be%d0%b1%d1%89%d0%b8-%d1%83%d1%81%d0%bb%d0%be%d0%b2%d0%b8%d1%8f\/","title":{"rendered":"General conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"29294\" class=\"elementor elementor-29294\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-4dca28a2 e-flex e-con-boxed e-con e-parent\" data-id=\"4dca28a2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38ae3891 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"38ae3891\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><strong>GENERAL CONDITIONS<\/strong><\/h2><p><strong>I. Introductory Provisions<\/strong><\/p><p><strong>Art. 1. (Scope)<\/strong> These General Terms and Conditions govern the relations between ABC Smart Ltd, BG202338860, with registered office at. Sofia, Sofia, BGN 287883, Sofia, BGN 287883, Sofia. 232, owner of the e-shop superteniski.com, hereinafter referred to as for short <strong>\u201eSeller.\u201c<\/strong>, and any person who uses the services of the e-shop <strong>superteniski.com<\/strong>, hereinafter referred to as <strong>\u201eUser\u201c<\/strong>.<\/p><p><strong>Art. 2. (Consent)<\/strong> The use of the e-shop, as well as placing an order, means that the User has read, understood and unconditionally agreed to these Terms and Conditions, the Privacy Policy and the Payment Methods.<\/p><p><strong>Art. 3. (Subject matter of the contract)<\/strong> The Seller provides the User with the opportunity to purchase <strong>Customized<\/strong> goods (t-shirts and bags) remotely, by submitting an electronic order and making payment in advance.<\/p><p><strong>Article 4 (Nature of products)<\/strong> All products offered at superteniski.com are made to <strong>individual order<\/strong> the User (which includes selecting a design from the e-store, selecting a t-shirt color, selecting a t-shirt size, selecting variations between women's, men's and children's t-shirts), which is directly relevant to the return and exchange policy described in Section VI.<\/p><p><strong>II. Contract procedure and purchase steps<\/strong><\/p><p>The distance selling contract shall be deemed to be concluded from the moment when the Seller receives <strong>full payment<\/strong> to your bank account, which includes the selected t-shirt\/bag plus courier service. The order process includes the following mandatory steps:<\/p><p><strong>Art. 5. (Product selection)<\/strong><\/p><ol><li><strong>Step 1:<\/strong> Select an item from the categories: <strong>Men's T-shirts<\/strong>, <strong>Women's T-shirts<\/strong>, <strong>Children's T-shirts<\/strong> and\/or <strong>Bags<\/strong>.<\/li><li><strong>Step 2:<\/strong> Choice of <strong>size<\/strong> on the item. It is recommended that the User reacquaint himself with <strong>The size table<\/strong> on the website. <strong>Size guide<\/strong> is located under the \u201eAdd to Cart\u201c button when we are in a subpage of a selected product.<\/li><li><strong>Step 3:<\/strong> Choice of <strong>color<\/strong> of the item (if applicable). Currently available colors <strong>White<\/strong> \u0438 <strong>Black<\/strong>. Seller reserves the right to restrict color selection if the design is not suitable for a particular color (e.g. light design for black color only). If the customer wishes to have a different colour t-shirt (other than black and white), a request must be made to the <a href=\"https:\/\/superteniski.com\/en\/napravi-zapitvane\/\">here<\/a>.<\/li><li><strong>Step 4: Select a number using the \u201e+\u201c button\u201c<\/strong><\/li><li><strong>Step 5:<\/strong> Add the selected product to <strong>Cart<\/strong> via the \u201eAdd to Cart\u201c button.<\/li><\/ol><p><strong>Art. 6. (Review and Finalization)<\/strong><\/p><ol><li><strong>Step 6:<\/strong> <strong>View Cart<\/strong> for a final check of all selected parameters (size, color, design, quantity).<\/li><li><strong>Step 7:<\/strong> Click on the \u201eFinalize Order\u201c button.<\/li><li><strong>Step 8:<\/strong> <strong>Delivery Details.<\/strong> The user fills in the required fields with accurate and up-to-date data (Name, Address, Phone, Email) and selects <strong>method of delivery<\/strong> (superteniski.com works with Speedy courier company).<\/li><\/ol><p><strong>Art. 7. (Payment and Consent)<\/strong><\/p><ol><li><strong>Step 9:<\/strong> The user switches to <strong>Payment by bank transfer<\/strong>. The final amount that the user pays is the selected item + the price for delivery, which is generated automatically through the integration with the delivery system of the courier company Speedy. To ensure the security of banking transactions, the Seller uses <strong>Stripe<\/strong> as a payment system. <strong>Superteniski.com does not store bank details<\/strong>; all data is processed directly by Stripe, which guarantees complete protection.<\/li><li><strong>Step 10:<\/strong> User <strong>mandatory<\/strong> declares that it has read and agrees with <strong>General conditions<\/strong>, <strong>Privacy Policy<\/strong> \u0438 <strong>Payment methods<\/strong>, by ticking the appropriate box.<\/li><li><strong>Step 11:<\/strong> The order is completed with a button <strong>\u201eComplete Order\u201c<\/strong>.<\/li><\/ol><p><strong>Art. 8. (Execution of the contract)<\/strong> The Order shall be deemed to be accepted for performance only upon receipt of the full value of the Products and the cost of delivery into the Seller's bank account.<\/p><p><strong>III. Prices, Payment and Terms<\/strong><\/p><p><strong>Art. 9. (Prices)<\/strong> All prices listed on the website are in Bulgarian lev (BGN) and euro (EUR) and are final. The cost of delivery is added to the final amount and is payable <strong>Pre<\/strong>.<\/p><p><strong>Art. 10. (Method of Payment)<\/strong> The only accepted payment method is <strong>Bank transfer (by bank transfer)<\/strong>. Orders are not fulfilled without prior payment and orders are not sent by courier with cash on delivery.<\/p><p><strong>Art. 11. (Time limits)<\/strong> The terms of manufacture and delivery are as follows:<\/p><ol><li>Time limit for <strong>Making<\/strong>: 3 (three) working days after receipt of payment.<\/li><li>Time limit for <strong>Delivery<\/strong>: 1 to 2 working days after courier delivery (depending on the location.<\/li><\/ol><p><strong>IV. Delivery<\/strong><\/p><p><strong>Art. 12. (Courier)<\/strong> Deliveries are made by Speedy courier company to the address or office of the courier specified by the User.<\/p><p><strong>Art. 13. (Risk)<\/strong> The risk of damage or loss of the goods passes to the User from the moment of delivery of the goods to the courier.<\/p><p><strong>V. Cancellation of Contract and Claims<\/strong><\/p><p><strong>Art. 14. (Cancellation of Contract)<\/strong><\/p><ol><li>According to Art. 57, par. 3 of the CPA, the User <strong>no right<\/strong> to withdraw from the contract because the purchased goods are made <strong>on his individual order<\/strong> and according to its specific requirements (size, colour, design).<\/li><li>Manufactured items are not returnable or exchangeable.<\/li><\/ol><p><strong>Art. 15. (Complaints)<\/strong><\/p><ol><li>Complaints are accepted only in the case of <strong>manufacturing defect<\/strong> or <strong>error in execution<\/strong> Seller's fault (e.g. wrong size, color or design other than ordered).<\/li><li>The complaint shall be submitted to <strong>super@superteniski.com<\/strong> within <strong>48 hours<\/strong> from receipt of the shipment, accompanied by a photo and order number.<\/li><\/ol><p><strong>VI. Final Provisions<\/strong><\/p><p><strong>Art. 16. (Applicable law)<\/strong> Bulgarian law shall apply to all outstanding matters.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u041e\u0411\u0429\u0418 \u0423\u0421\u041b\u041e\u0412\u0418\u042f I. \u0412\u0441\u0442\u044a\u043f\u0438\u0442\u0435\u043b\u043d\u0438 \u0440\u0430\u0437\u043f\u043e\u0440\u0435\u0434\u0431\u0438 \u0427\u043b. 1. 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